Our Vision

Every person has a home.

Welcome to Regional Housing.

How can we help you today?

Make a general enquiry

Find a support service

Apply for housing

Give feedback

After hours assistance

Request a repair

Public Holiday Closures

During the Christmas period Regional Housing offices will be closed from 4:30pm Tuesday 24th December 2024. 

Offices reopen: 9:00am Thursday 2nd January 2025. 

Door42 and our On-Call services will remain staffed throughout these closure periods.

In the case of an emergency or to reach Door42 please call 1300 642 123 and select the relevant option.

Our housing services

We provide quality, secure and affordable housing services to help empower our customers.

Crisis accommodation

Transitional housing

Affordable housing

Long term community housing

Disability housing

Door42 youth housing

Our support services

We provide compassionate, quality support services that go beyond housing to assist our customers.

Specialist homelessness service

Financial counselling

Emergency relief

Case management

Mobile support

Home maintenance

Welcome to Regional Housing

Regional Housing is a Registered Tier 1 Community Housing Provider recognised for our high performance, positive culture, and ability to consistently achieve quality outcomes for our customers, our stakeholders and the community throughout Regional Queensland.

As a not-for-profit (PBI) company and registered charity, Regional Housing’s core business is the provision of quality, secure and affordable housing for those most in need.

With the broad portfolio of crisis, transitional and long-term social housing, affordable housing options, award-winning disability and youth housing, Regional Housing helps individuals and families in need to achieve stability and meaningful, sustainable outcomes.

In addition to our core housing services, we partner with government agencies and support partners throughout the state to provide a range of wrap around services which directly benefit our tenants, our customers, and the wider communities.

Our Developments

Regional Housing works closely with a number of Government, community and industry partners to develop safe and secure homes for regional households in need.

Our rapidly growing development pipeline includes a range of social and affordable housing projects in various stages of planning and construction throughout regional Queensland.

Regional Housing is a Tier 1 community housing provider, focused on making a difference in the lives of all people

People focused

Our entire business revolves around people. We are passionate about improving the lives of our customers, staff and stakeholders.

Regional focused

We believe people across regional Australia should have the same access to housing and supports as any other location.

Innovation focused

We strive to always develop new housing and support models and believe that creative approaches help drive our success.

Latest Regional Housing news

News
Let’s be scam savvy

Let’s be scam savvy

Do you know how to spot a scam?  Unfortunately, scams are everywhere. Scams can reach us through text messages, email, phone calls and on social media. Scammers manipulate and deceive people into giving them money and personal information.  The more we...

Read More

Queenslanders in need

Queenslanders in urgent need can get help from the department with:
• help to pay their rent, or
• emergency accommodation is available to those who do not have somewhere to live.

The Homeless Hotline is free and available 24 hours a day, seven days a week on 1800 474 753.

People in need of housing support and advice can contact the Department of Housing to find out what they are eligible for and how to apply. Housing advice and help is available on the website: Get housing advice and help | Homes and housing | Queensland Government (www.qld.gov.au), or by calling 13 QGOV (13 74 68).

Regards,
The Department of Housing

Peter McCann

Executive Manager NQ

Peter McCann is an accomplished Executive Manager with over 20 years of experience in the property and automotive industry. He is new to the Community Housing sector but brings a commitment to providing safe, affordable, and sustainable housing for low-income families, individuals, and vulnerable communities. Peter holds a Diploma of Business Management to complement his extensive experience in managing people and processes. His strategic vision will be instrumental in expanding Regional Housing’s portfolio, securing funding partnerships, and implementing innovative support programs that enhance tenant well-being and community engagement. His local network and knowledge of the Townsville and North Queensland region is built around long-term relationships across all sectors of the community.

Throughout his career, Peter has demonstrated a strong passion for social justice, and this will benefit the Executive Management Team into the future . He actively collaborates with government agencies, nonprofit organisations, and community stakeholders to advocate for policy changes and initiatives that address homelessness and improve housing accessibility.

His leadership style fosters a collaborative, inclusive, and solution-oriented environment that empowers his team and the communities they serve. Outside of work, Peter is a qualified state volleyball coach and serves on the Board of the Catholic Diocesan Council in Townsville and surrounding regions . He is dedicated to creating lasting positive impacts in the lives of individuals and families through sustainable housing and supportive services.

James Waters

Chief Financial Officer

James is currently serving as the Chief Financial Officer at Regional Housing, bringing a wealth of experience and expertise to the role with an extensive career as a financial and executive leader in both the not-for-profit and public healthcare sectors.

James was the Chief Financial Officer at a prominent not-for-profit private hospital in Bundaberg for many years, followed by a role in the public healthcare sector as a Business Partner for Corporate Services. This diverse experience highlights his versatile skill set, particularly in budgeting, financial reporting, data analytics, and management reporting. A career highlight for James includes financial planning and modelling for a $25 million capital development and healthcare contract negotiations that have brought vital clinical specialties to the region. He is committed to enhancing financial operations across various sectors.

James holds a Bachelor of Business Degree with a major in Accounting and is a Fellow CPA (CPA Australia) and a Chartered Accountant (CA ANZ). His professional journey is marked by a dedication to financial excellence and a passion for supporting the community through his work in the not-for-profit sector.

Lauren Packer

Treasurer

Lauren joined the Board of Directors at the beginning of 2024 and has a wealth of financial management accounting knowledge as a qualified CPA with over 20 years’ experience. Experienced in non-for-profit (local government) and commercial accounting roles, Lauren is a Senior Commercial Analyst for Townsville City Council and part owner of a national technology business GP One Consulting.
Lauren is passionate about ensuring those that are less fortunate have a safe place to live in their community, and she is looking forward to an exciting new growth phase at Regional Housing where our charity is looking at expanding the capacity of safe secure appropriate housing options for our customers.

  • Bachelor of Commerce (Accounting Major)
  • Certified Practising Accountant (CPA) 15+

Sue Camps

Director

Sue joined the Regional Housing Board as a Director in 2023. Sue has been associated with Regional Housing since 2001. During this time, she has assisted and supported Regional Housing to develop as an organisation. Sue was the founder and secretariat for the Wide Bay Burnett Housing Board of which Regional Housing was a valued member. Sue was appointed to Regional Housing’s Risk Management Committee from 2014 until 2018. Sue has a proven reputation for working to professional standards in high pressure work environments to achieve work priorities and meet deadlines, while also promoting and adopting a positive and balanced approach. Sue brings a broad range of proven skills and extensive history of successfully initiating, implementing, and delivering funded and non-funded programs and projects addressing a diverse range of issues in both the community and government sectors. Sue’s experience includes participating in numerous, diverse programs, capital and infrastructure projects, within mental health, housing, recreation, employment, seniors, and disability sectors, in urban and regional areas, and at both service provision and management levels.
Sue has watched Regional Housing go from strength to strength while never losing sight of the importance of supporting their clients, community and staff. Sue is looking forward to moving into a new and exciting era as a director with Regional Housing at a time when government and community are committed to ensuring better outcomes for people requiring a safe secure appropriate housing option.

  • Certificate IV Procurement
  • Master of Professional Studies (Project Management)
  • Train the Trainer Preparedness - Community Recovery
  • Train the Trainer Psychological First Aid – Community Recovery
  • Queensland Disaster Management Arrangements
  • PRINCE 2 Project Management
  • Diploma of Training and Assessment
  • Certificate IV Corporate Governance
  • Graduate Certificate in the Practice of Supervision
  • Graduate Certificate in Disability Studies

Jeremy Audas

Director

Jeremy has over 40 years’ experience working in human and community services within the state government and not for profit sector in Townsville where he has gained an appreciation of the importance of high-quality community based services in addressing the needs of people who find themselves in challenging circumstances. Of particular interest is how services can be effectively delivered in regional and rural Queensland. Based in Townsville, Jeremy joined the Board of Directors in October 2022 and is currently employed as Executive Manager North Qld for Richmond Fellowship Queensland. Previous Board experience includes:

  • Past president and life member of Townsville Community Law
  • Board Chair for the Townsville Intercultural Centre
  • Board member of the Qld Alliance for Mental Health
  • Independent Chair for the Townsville Headspace Consortium

Rahel Clarke

Director

Rahel joined the Board of Directors at the 2018 Annual General Meeting bringing extensive and invaluable legal experience to Regional Housing. Her vision is for Regional Housing to meet the needs of the community, particularly in relation to affordable housing, in a way which facilitates ongoing growth for the organisation. Rahel founded Miller Street Law and was the Principal Lawyer for eight years.  Additionally, Rahel was the co-founder of the Generator which provides innovative ‘start-up’ services for small businesses. She also volunteered at the Taylor Street Community Legal Centre and is a qualified yoga instructor.

  • Bachelor of Commerce (Accounting Major)
  • Bachelor of Laws (Hons), Master of Laws.

Grant Davies

Director

Grant’s journey with Regional Housing began in 2015 when he joined as both an ordinary member and a member of Regional Housing’s Planning and Development Committee. He was appointed to Regional Housing’s Board of Directors in 2018 where his experience in the real estate and development sectors, negotiation skills and passion for community advocacy are welcome additions. Grant believes there is a growing need for social and affordable housing in our region and across the State, presenting opportunities for Regional Housing to expand well into the future. As a Real Estate Agent with interests and experience in residential sub-division development, Grant is passionate about projects and services that benefit regional communities and assist them to grow. Grant is an advocate for sustainable development and understands both the social impacts of residential living design for end users and its impact on the environment.

  • Licenced Real Estate Agent
  • Active member of the Urban Developers Institute of Australia (UDIA)
  • Volunteer Rural Fire Brigade member (National Service Medal – 20 Years)
  • Chief Flying Instructor and President of the Bundaberg Gliding Club
  • Certificate IV in Graphic Design

Cheryl Barrett

Secretary

Cheryl joined Regional Housing’s Board of Directors in June 2016 bringing approximately 30 years of experience from the community housing industry, Local and State Government and private business. Her knowledge of the housing and community sector combined with her skills in leadership and previous experience as Secretary for a not-for-profit board, makes Cheryl a valuable addition to the Regional Housing team. Cheryl is passionate about ensuring those less fortunate can access safe and affordable housing in their own community. Cheryl is currently working as the Chief Executive Officer of The Blue Network (Southern Cross Support Services), a group of companies in the community services sector. She is a skilled strategist and change manager with a strong focus on culture and people development and is a Chartered Fellow of the Institute of Managers and Leaders.

  • AICD Company Directors Course
  • Graduate Certificate of Social Science in Housing Management & Policy
  • Graduate Diploma Strategic Leadership
  • Diploma of Management
  • Diploma of Population Health
  • Ai Group Queensland State Advisory Group – Councilor

Brian Hayhurst

Director

Brian was appointed to RHL’s Board of Directors in March 2017. His vision is that all people have the opportunity to make choices that can create positive outcomes in their lives. He intends to use his skills to educate others and to support avenues that create opportunities to assist the disadvantaged. Brian brings a wealth of experience to RHL’s Board, having already served as a Director for three other not-for-profit organisations. He also understands the frontline challenges of community housing better than most, having previously worked as a Tenancy Manager for Bundaberg Housing Services Inc.

  • Bachelor of Social Work (MAASW)
  • Justice of the Peace Qualified
  • Authorised Mental Health Practitioner
  • Qualified Mental Health Instructor