Our Vision

Every person has a home.

Welcome to Regional Housing.

How can we help you today?

Make a general enquiry

Find a support service

Apply for housing

Give feedback

After hours assistance

Request a repair

Bundaberg Show Holiday

The Regional Housing office at 30 Tantitha Street Bundaberg, will be closed this Thursday 30 May 2024 for the annual Show Holiday.

Our Door42 Youth Centre will be open and operational as normal, as will our offices in Hervey Bay and Townsville, and our phone services will be available without interruption.

You can reach our offices on 07 4153 1239 or 1300 642 132. Alternatively you can email info@regionalhousing.org.au or access our Contact Us page.

If you need to contact Regional Housing urgently outside normal business hours, please contact our On Call service on 0412 699 087.

Our housing services

We provide quality, secure and affordable housing services to help empower our customers.

Crisis accommodation

Transitional housing

Affordable housing

Long term community housing

Disability housing

Door42 youth housing

Our support services

We provide compassionate, quality support services that go beyond housing to assist our customers.

Specialist homelessness service

Financial counselling

Emergency relief

Case management

Mobile support

Home maintenance

Welcome to Regional Housing

Regional Housing is a Registered Tier 1 Community Housing Provider recognised for our high performance, positive culture, and ability to consistently achieve quality outcomes for our customers, our stakeholders and the community throughout Regional Queensland.

As a not-for-profit (PBI) company and registered charity, Regional Housing’s core business is the provision of quality, secure and affordable housing for those most in need.

With the broad portfolio of crisis, transitional and long-term social housing, affordable housing options, award-winning disability and youth housing, Regional Housing helps individuals and families in need to achieve stability and meaningful, sustainable outcomes.

In addition to our core housing services, we partner with government agencies and support partners throughout the state to provide a range of wrap around services which directly benefit our tenants, our customers, and the wider communities.

Our Developments

Regional Housing works closely with a number of Government, community and industry partners to develop safe and secure homes for regional households in need.

Our rapidly growing development pipeline includes a range of social and affordable housing projects in various stages of planning and construction throughout regional Queensland.

Regional Housing is a Tier 1 community housing provider, focused on making a difference in the lives of all people

People focused

Our entire business revolves around people. We are passionate about improving the lives of our customers, staff and stakeholders.

Regional focused

We believe people across regional Australia should have the same access to housing and supports as any other location.

Innovation focused

We strive to always develop new housing and support models and believe that creative approaches help drive our success.

Latest Regional Housing news

Queenslanders in need

Queenslanders in urgent need can get help from the department with:
• help to pay their rent, or
• emergency accommodation is available to those who do not have somewhere to live.

The Homeless Hotline is free and available 24 hours a day, seven days a week on 1800 474 753.

People in need of housing support and advice can contact the Department of Housing to find out what they are eligible for and how to apply. Housing advice and help is available on the website: qld.gov.au/housinghelp, or by calling 13 QGOV (13 74 68).

Regards,
The Department of Housing

Lauren Packer

Director

Lauren joined the board of directors at the beginning of 2024, and has a wealth of financial management accounting knowledge as a qualified CPA with over 20 years’ experience. Experienced in non-for-profit (local government) and commercial accounting roles, Lauren is a Senior Commercial Analyst for Townsville City Council and part owner of a national technology business GP One Consulting.
Lauren is passionate about ensuring that those that are less fortunate have a safe place to live in their community, and she is looking forward to an exciting new growth phase at RHL where our charity is looking at expanding the capacity of safe secure appropriate housing options for our clients.

  • Bachelor of Commerce (Accounting Major)
  • Certified Practising Accountant (CPA) 15+

Sue Camps

Director

Sue has joined the Regional Housing Limited (RHL) Board as a Director in 2023. Sue has been associated with RHL since 2001. During this time she has assisted and supported RHL to develop as an organisation. Sue was the founder and secretariat for the Wide Bay Burnett Housing Board of which RHL was a valued member. Sue was appointed to RHL’s Risk Management Committee from 2014 until 2018. Sue has a proven reputation for working to professional standards in high pressure work environments to achieve work priorities and meet deadlines, while also promoting and adopting a positive and balanced approach. Sue brings a broad range of proven skills and extensive history of successfully initiating, implementing, and delivering funded and non-funded programs and projects addressing a diverse range of issues in both the community and government sectors. Sue’s experience includes participating in numerous, diverse programs, capital and infrastructure projects, within mental health, housing, recreation, employment, seniors, and disability sectors, in urban and regional areas, and at both service provision and management levels.
Sue has watched RHL go from strength to strength while never losing sight of the importance of supporting their clients, community and staff. Sue is looking forward to moving into a new and exciting era as a director with RHL at a time when government and community are committed to ensuring better outcomes for people requiring a safe secure appropriate housing option.

  • Certificate IV Procurement
  • Master of Professional Studies (Project Management)
  • Train the Trainer Preparedness - Community Recovery
  • Train the Trainer Psychological First Aid – Community Recovery
  • Queensland Disaster Management Arrangements
  • PRINCE 2 Project Management
  • Diploma of Training and Assessment
  • Certificate IV Corporate Governance
  • Graduate Certificate in the Practice of Supervision
  • Graduate Certificate in Disability Studies

Jeremy Audas

Director

Jeremy has over 40 years’ experience working in human and community services within the state government and not for profit sector in Townsville where he has gained an appreciation of the importance of high-quality community based services in addressing the needs of people who find themselves in challenging circumstances. Of particular interest is how services can be effectively delivered in regional and rural Queensland. Based in Townsville, Jeremy joined the Board of Directors in October 2022 and is currently employed as Executive Manager North Qld for Richmond Fellowship Queensland. Previous Board experience includes:

  • Past president and life member of Townsville Community Law
  • Board Chair for the Townsville Intercultural Centre
  • Board member of the Qld Alliance for Mental Health
  • Independent Chair for the Townsville Headspace Consortium

Rahel Clarke

Director

Rahel joined the Board of Directors at the 2018 Annual General Meeting bringing extensive and invaluable legal experience to RHL. Her vision is for RHL to meet the needs of the community, particularly in relation to affordable housing, in a way which facilitates ongoing growth for the organisation. Rahel is the Principal Lawyer and owner of Miller Street Law and co-founder of the Generator which provides innovative ‘start-up’ services for small businesses. She also volunteers at the Taylor Street Community Legal Centre and is a qualified yoga instructor.

  • Bachelor of Commerce (Accounting Major)
  • Bachelor of Laws (Hons), Master of Laws.

Grant Davies

Director

Grant’s journey with RHL began in 2015 when he joined as both an ordinary member and a member of RHL’s Planning and Development Committee. He was appointed to RHL’s Board of Directors in 2018 where his experience in the real estate and development sectors, negotiation skills and passion for community advocacy are welcome additions. Grant believes there is a growing need for social and affordable housing in our region and across the State, presenting opportunities for RHL to expand well into the future. As a Real Estate Agent with interests and experience in residential sub-division development, Grant is passionate about projects and services that benefit regional communities and assist them to grow. Grant is an advocate for sustainable development and understands both the social impacts of residential living design for end users and its impact on the environment.

  • Licenced Real Estate Agent
  • Active member of the Urban Developers Institute of Australia (UDIA)
  • Volunteer Rural Fire Brigade member (National Service Medal – 20 Years)
  • Chief Flying Instructor and President of the Bundaberg Gliding Club
  • Certificate IV in Graphic Design

Cheryl Barrett

Director

Cheryl joined RHL’s Board of Directors in June 2016 bringing approximately 30 years of experience from the community housing industry, Local and State Government and private business. Her knowledge of the housing and community sector combined with her skills in leadership and previous experience as Secretary for a not-for-profit board, makes Cheryl a valuable addition to the RHL team. Cheryl is passionate about ensuring that those less fortunate can access safe and affordable housing in their own community. Cheryl is currently working as the Chief Executive Officer of The Blue Network (Southern Cross Support Services), a group of companies in the community services sector. She is a skilled strategist and change manager with a strong focus on culture and people development and is a Chartered Fellow of the Institute of Managers and Leaders.

  • AICD Company Directors Course
  • Graduate Certificate of Social Science in Housing Management & Policy
  • Graduate Diploma Strategic Leadership
  • Diploma of Management
  • Diploma of Population Health
  • Ai Group Queensland State Advisory Group – Councilor

Brian Hayhurst

Director

Brian was appointed to RHL’s Board of Directors in March 2017. His vision is that all people have the opportunity to make choices that can create positive outcomes in their lives. He intends to use his skills to educate others and to support avenues that create opportunities to assist the disadvantaged. Brian brings a wealth of experience to RHL’s Board, having already served as a Director for three other not-for-profit organisations. He also understands the frontline challenges of community housing better than most, having previously worked as a Tenancy Manager for Bundaberg Housing Services Inc.

  • Bachelor of Social Work (MAASW)
  • Justice of the Peace Qualified
  • Authorised Mental Health Practitioner
  • Qualified Mental Health Instructor

Sandra Holebrook

Treasurer

Sandra is a business professional with over 25 years of commercial experience in business management, business development, and project management spanning the retail, distribution, wholesaling and manufacturing sectors. She has a track record of successfully deploying complex solutions and business change with an absolute focus on the realisation of tangible business benefits. She is a strategic thinker with effective implementation skills and understands the importance of stakeholder management. Holding a number of Board positions has provided Sandra with the opportunity to utilise her diverse portfolio of skills and experience at a governance level. Formerly the Secretary of Youthcare Hervey Bay Inc., Sandra joined RHL’s Board of Directors in October 2014 during the successful merger of Youthcare and RHL.

  • Qualified Chartered Accountant
  • Graduate Diploma in Marketing Management
  • Licensed Real Estate Agent

Jeffrey Kirchner

Secretary

Jeff previously served on RHL’s Board of Directors as Treasurer since its inception in 2009 to when he retired in 2018. After a 12-month break Jeff was reappointed to the Board in October 2019. Jeff’s vision for RHL is for organisational growth so that RHL will become a significant and efficient provider of housing services in the community.

  • Financial expertise
  • Experience working with State Government Departments
  • Bachelor of Business Accounting with Distinction
  • Certified Practising Accountant
  • Past Branch Chair and Treasurer of CPA Australia – Bundaberg